for your service desk
This value of your licence will dictate how many Active Directory users will be able to log into Overcee. Note that this includes members of any Security Groups you add to Overcee, but not the groups themselves.
How many users do I need?
That depends on how many individual users you have in your Service Desk, and how many of those you would want to have access to Overcee.
We do recommend allowing a little wiggle room however, as departments may grow, or accept new trainees or interns, at short notice.
What if I need more users after purchasing a licence?
We have upgrade packages available. Contact our Support Team for more information.